How to Stop Clients from Asking for More and More Changes

acpwp client boundaries Jul 21, 2025

You handed off the final file. You’ve wrapped the deliverables. But the project still isn’t done—because your client just sent another email.

“Can we tweak this?”
“Actually, could we go back and revise that?”
“Oh—and one more thing…”

If it feels like your projects never end—no matter what you delivered or when—this isn’t just frustrating. It’s revenue sabotage.

Why Endless Change Requests Hurt Your Business

This isn’t about being too nice. It’s not about whether you care about your client results. It’s about a lack of clarity—and the real cost that comes with it:

  • Lost billable time: Every “quick change” and extra email eats away at your energy and earning capacity.

  • Delayed revenue: You can’t take on new clients if your calendar’s full of redo’s.

  • Burnout and resentment: You start to dread your work, even when you love the actual service you provide.

I’ve seen this spiral firsthand—especially with my consulting clients.

CLIENT STORY: The Six-Month Two-Month Project

One of my consulting clients signed a two-month project with a company that said, “We need some handholding. We want your expertise.”

Great. Everything was scoped. Deliverables defined. Timeline clear.

But once milestone one was delivered, the client came back: “Can you change this part?”
Midway through milestone two? “Oh, can we go back and revise milestone one?”
It happened again and again.

Every time the client took the work one step further internally, they needed something changed.

Nothing in the original scope changed—but everything about the timeline and workload did.

Six months later, my client was still stuck. They had turned down new revenue because they hadn’t finished the original project—and didn’t know how to draw the line.

And that’s the real issue:
No one had defined the finish line. There was no shared understanding of what was included, what was extra, or what happened when the client asked for more.

Where Most Contracts Fail (and How to Fix It)

Most people think listing deliverables and timelines is enough.

But the truth is—you need more than just a scope of work.

You need rules for:

  • How many changes your client gets

  • How long they have to request them

  • What happens when they ask for more

This is where Scope Creep Clauses and Acceptance Clauses change the game.

Scope Creep Clauses: The “Just One More Thing” Fix

A scope creep clause draws a clear boundary:

  • What’s included

  • Where the line is

  • What happens when the client crosses it

And here’s the kicker: it’s not about punishment. It’s about value exchange.

You’re not saying, “You crossed the line, now pay up.”
You’re saying, “If you’d like more, here’s how we can support that—with clear pricing and structure.”

This empowers your clients to make better decisions.
Instead of assuming they can ask for anything because “you’re nice,” they know:
Two revisions are included. Additional ones are $250.
They choose what works best for them.

It turns scope creep into a paid upsell—without awkward conversations or chasing invoices.

And most importantly?
It lets your agreement do the boundary-setting for you—so you don’t have to do it in a moment of stress or burnout.

Want done for you Scope Creep Clauses you can use today? Download the Scope Creep Playbook Today

Acceptance Clauses: Know When “Done” is Done

The other missing piece is an acceptance clause—which says:

If your client doesn’t respond or request revisions within X days, the work is considered approved.

This one clause would’ve saved my consulting client months of delays. It would’ve avoided the back-and-forth and endless reopening of milestones.

It also protects your cash flow and mental peace.

If you’ve ever had a client ghost after final delivery—or come back six months later saying, “We’re ready for our edits now”—this clause ends that cycle.

It gives your project a finish line. A moment of closure. A trigger for payment.
So you can move on.

Want done for you Acceptance Clauses you can use today? Grab the Acceptance Clause Playbook here.

You don’t need to work harder, give more, or carry the weight of every client’s indecision. You just need clear agreements that back you up—so you can lead your business with confidence, clarity, and calm. When your contracts do the talking, you get to focus on what you do best. So if you’re ready to stop chasing final approvals and start getting paid on time (without the burnout), now’s the time to draw the line—with love, with clarity, and with the right clause.

Acceptance Clause Playbook

Acceptance Clause Playbook

Go from delivered to done. Learn the clause that stops ghosting and delays—so you get paid on time, every time.

Get the Playbook
Scope Creep Clause Playbook

Scope Creep Clause Playbook

Stop the “just one more thing” loop. Use this contract clause to prevent unpaid extras and late-night edits.

Get the Playbook
 
 

FAQ: Scope Creep, Acceptance Clauses, and Charging for More

Can I use a Scope Creep Clause if I bill hourly?

Yes—both Scope Creep and Acceptance Clauses work whether you bill hourly or offer flat-rate packages. The key is defining the value exchange. If you’re hourly, just state that going beyond a certain point will be billed at your regular rate (or a premium rate, if you choose). These clauses are customizable to how you do business.


Can I add a Scope Creep Clause mid-project?

Not technically—but here’s what to do.

You can’t just drop a new clause into an existing contract without a signed amendment. But you can start setting the expectation using similar language in your emails or project updates. For example:

“Hey client, this phase includes one revision. Additional changes are $250 each.”

That’s not legally binding unless it’s in your contract, but it’s still better than staying silent. Silence creates limbo. Clear communication—even informally—gets things moving.


How do I charge extra without feeling greedy?

Start by asking yourself: Why does my value feel lower now than at the beginning of the project?

Your client paid for a service, a timeline, and a specific amount of support. That value doesn’t change just because it’s late in the game. A $500 call is still a $500 call. If they want more than you promised, a fair price isn’t greedy—it’s just business.


Is this the same content that’s in Aligned Clients, Paid with Purpose™?

The Scope Creep Playbook is a piece of Aligned Clients, Paid with Purpose™.

That full program includes:

  • Module 1: Acceptance Clauses

  • Module 2: Scope Creep Clauses

  • Module 3: Termination Clauses

Together, they create a complete client contract system. The Playbook is just the clause library + worksheet to implement Scope Creep immediately. If you want the whole aligned, paid-with-purpose system, that’s the full program.


What if I feel responsible for results, even if it’s not in scope?

This happens a lot. But here’s the truth:

Deliverables are your responsibility. Results are not.

You promised to build the thing, design the logo, or deliver the materials. You didn’t promise to make it go viral, attract 10,000 followers, or bring in 5-figure revenue. Unless that was explicitly part of the offer, the outcome is not your burden to carry.


How do I know what counts as scope creep and what’s just good service?

This comes down to your personal boundary.

What’s generous for one business might feel draining to another. One of my clients loves over-delivering in a way no one else in her industry does. We added that into her contract intentionally—and we set a clear stopping point so it didn’t become exhausting.

You don’t need to enforce every boundary, every time. But knowing where the line is gives you power. That’s why this has to be your language, not something from a generic template. These clauses work because they’re yours.


 

 
 

 

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